Return & Refund Policy
Return Eligibility
Due to the personal and handmade nature of our products, we do not accept returns unless:
- The item was damaged in transit
- You received the wrong item
To request a return, email us within 48 hours of delivery at sheerukhan155@gmail.com with:
- Order number
- Photos of the damaged/wrong product
Refunds
- Refunds (if approved) will be processed to your original payment method within 7–14 business days.
- For COD orders, we will issue a bank transfer after confirmation.
Non-Returnable Items
- Opened or used products
- Products without original packaging
- Products returned after 48 hours of delivery